![]() Straight to the point: my Macbook Pro 14" M1 Max (running Monterey) is recognizing 2 external monitors as 1, so they're displaying the same thing. If only one monitor is shown and the other monitor is not.Issue Connecting 2 External Displays to Macbook Pro 14" M1 Max (currently recognizing both as 1) Hi everyone,.Ensure to select the correct video source on your monitor (refer to your monitors documentation for more information about changing the video source) Make sure the video cable (HDMI or DisplayPort) is connected properly to the monitor and the dock.Refer to the Display Resolution Table in the User Guide of your dock for more information on maximum resolution capacity Your monitor may support higher resolutions than what the dock is able to support. Check the resolution settings on your computer.You can enable the video output under Control Panel\Display\Change Display Setting If your monitor is connected to the dock, the video output on your computer may be disabled.No video on the monitors attached to High Definition Multimedia Interface (HDMI), or DisplayPort (DP) port on the dock Check with your notebook manufacturer to confirm power charging compatibility with the dock.Make sure the notebook’s USB-C port accept power charging.Disconnect and re-connect the dock cable to your computer Make sure the LED of your dock is ON (White LED).Make sure the dock is connected properly to its own power adapter.Laptop fail to power charge when the dock is connected to your computer Check the settings under BIOS Items to make sure laptop supports wake-up-from-Ethernet port function.Laptop failed to wake up from Ethernet port Download and install the latest graphics drivers for your primary graphics card.Windows 7 onwards is not designed to operate without WDDM drivers. This message will appear if the primary graphics card drivers installed are not WDDM compatible. The situation may also be improved by rebooting the PC The PC does not have enough memory to start an extend display This can occur when entering extend mode with low system resources. Insufficient system resources exist to complete the requested service Download the driver from an Internet connected computer and copy the driver over USB flash drive, and run the setup.Some unqualified boot devices may cause a lockup during bootįirst time Internet access causing error message Remove all USB devices connected to the dock.Laptop failed to boot with dock connected Run Windows Update with the dock connected to the PC (by using Wi-Fi or Ethernet of your laptop PC).You can download the latest DisplayLink driver from: HDCP content support is currently not availableĭisplayLink Driver is not able to install.HDCP content is not able to display on the attached monitor Download and install the latest USB 3.0 host controller from Dell Drivers & Downloads page.Unplug from the power, wait 10 seconds, and then reconnect.USB ports are not functioning on the dock Right-click USB Audio device and select Set as default.Right-click and check both Show Disconnected Devices and Show Disabled Devices.Right-click the Sound icon on the System Tray. ![]() The video on the attached monitor is not displaying in extended mode Check the video resolution under Control Panel > Display > Change Display Setting.The video on the attached monitor is distorted or corrupted ![]()
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